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Reviews For Capitol Villa Apartments
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Run
Would give negative stars if I could. PROFESSIONAL GASLIGHTERS!!!! Have not had a single good interaction with staff. Always ... blame you and make you feel stupid and like an inconvenience that you called and bothered them. Highly unprofessional, start emails with "so" and NO maintenance request is EVER done in a timely manner even in inhabitable conditions like only toilet clogged, no heat in winter, smoke alarms beeping, door being stuck open unable to close, being locked inside/outside appt because door handle won't twist to unlock to let you in/out. I cannot think of a single good thing to say about capital villa. Read More about RunBy: NA Verified Resident
Source: Property SiteRun as fast as you can
Would not wish upon my worst enemy to live here. Walls to thin and lack of urgency in maintenance calls, average is probably ... 2 weeks for them to come after submitting request. No security. I have come home multiple times to my power breaker box being shut off from maintenance and all my food in the fridge/freezer has gone bad bc they neglected to turn it back on after the work was done and I didn't come home until that night. They allow strangers to enter without your permission. There is no free starbucks, they lie. That whole lounge is usually locked cant even use what we pay for. In the summer the pool normally is not unlocked and unusable unless someone goes in and asks for it to be unlocked even though the sign says it's open. Parking is a mess. No one knows it's a one way street. All staff are rude and loose everything- have asked me to send them multiple things I have already given them. Wifi is worse than being abroad. They keep increasing rent while everything is falling apart? My oven and fridge look like it's 30 years old- very outdated. Spider webs in the hallways and staircases. Laundry room is always a mess and super expensive for them to not even work half of the time. I have ran out of credits to use bc so many of them don't work and I have to ask for my money back bc its not spinning, no heat, doesn't drain, or burns holes. Run far away from here!!!!!!! Read More about Run as fast as you canBy: NA Verified Resident
Source: Property Site-10000/10
Didn’t have heat for 3+ days it was 55° inside. Not urgent to fix unbearable conditions. When repainting front door they ... left it propped open with no supervision like the email said for literally anyone to walk in the appt or for cat to walk out. They deleted all of our maintenance requests and then charged When they said they ordered it. Wifi does not work in the kitchen, want to eat and do work? Too bad. Wifi is TERRIBLE . Complained about the garbage disposal 4 times before it was actually fixed. Hung up on me while on the phone TWICE. Zero privacy. Let strangers into our apartment when no one was here for tour. Since there was no notice my bras and laundry and purse were all out in the open for STRANGERS to see. when I called to ask for a 24 hour notice next time they hung up on me. Dryers either don’t work and waste money each load or dry too hot and burn holes in my clothes. Everyone in main office rude. Maintained man under his breath said “wow this really is broken” thought we were lying lol. Walls so thin. Gym has been broken for years, nothing has been fixed. Hottub was broken for a solid year before fixed. Have never gotten an email response back ONCE. Maintenance man almost made me fail an online exam for entering while I was taking a proctored exam and refusing to leave while I’m screaming from my room trying to explain I’m taking an online proctored exam and that he cannot be in here making noises. They don’t tow so never any parking on game day. Have never gotten the Amazon gift card. Maintance always leaves a mess. laundry room is a fire hazard. Got harassed by workers 6 months into the lease bc we were “breaking” it due to having an undocumented animal, however, all the important info was given to the leasing office the day we signed the lease and they lost it and then blamed us not for providing them with it, when we had email receipts of us sending it the first time. Read More about -10000/10By: no Verified Resident
Elliot from maintenance
Maintenance came today and was efficient and kind. I have experienced a few problems in my time at Capitol Villa such as ... dishwasher issues, bathroom tub and sink drain clogging, and the bathroom fan. Maintenance has always come quickly and fixed every issue timely. Read More about Elliot from maintenanceBy: Paul Verified Resident
Madison Villa guide
During my recent visit to the Capital Villa, I had the pleasure of being given a tour by Madison. I must say, her helpfulness ... and friendliness made the entire experience even more enjoyable than I had anticipated. Madison was incredibly knowledgeable about the history and significance of each part of the villa, and she explained everything in a clear and concise manner. She was patient with all of my questions and took the time to ensure that I understood everything she was saying. In addition to being knowledgeable, Madison was also very personable. She was warm and friendly throughout the entire tour, which made me feel at ease and comfortable asking any questions that came to mind. Her demeanor made the tour more than just an informative experience, but also a fun one. Overall, I would highly recommend Madison to anyone visiting the Capital Villa. Her knowledge and friendly personality truly enhanced my visit, and I believe that anyone who has the pleasure of being given a tour by her will feel the same way. Read More about Madison Villa guideBy: Tilman Russano Verified Resident
Helpful Staff
Signing my lease for the 23-24 year was simple, quick, and easy thanks to Madison. She was flexible about when I could come ... in to sign documents and answered my many questions fully. The staff was nice enough to show me the model room as well. My overall experience was great, thanks Madison! Read More about Helpful StaffBy: Leo Garcia Verified Resident
Capitol Villa
Capitol villa is a nice place to live for students. I wish the parking was better but the resident manager Aaron is so nice ... and so helpful whenever needed! Much appreciated Read More about Capitol VillaBy: Aubrey Verified Resident
Great
good sauceBy: Carly Kocsis Verified Resident
Great Community!
Placed right on Grand River night next to everything making it super fun to live. Everyone is also very helpful!By: Anonymous Verified Resident
Love it here
Everyone that works in Capitol Villa is super helpful and caring. Love this communityBy: Carly Kocsis Verified Resident
Kendall
We would just love to say that this move in too are first apartment together as roommates was really awesome and special ... to us and we wanted to thank Kendall for all the help and also Hannah as well for everything they did and all the hundred questions we asked!!! Best customer service ever to receive from any leasing office we talked too. Read More about KendallBy: Aaron Noyes Verified Resident
Great staff!
The staff is very helpful and nice. They always answer all of my questions and aee very helpful. As a new resident, I feel ... very comfortable living here. Read More about Great staff!By: Sierra Willnus Verified Resident
Great Maintenance Staff!
I live in apartment #143 and today there were two maintenance workers that came in to put in a brand new shower and toilet. ... I just wanted to commend and thank them for the work that they did. They were extremely friendly, respectful, and kind to my roommates and I. They cleaned up absolutely everything and it looks like they were never here. They worked quickly and the job they did was incredible. We have had a few maintenance requests this year and each time the work has been superb, and the maintenance worker has been nothing but polite and friendly. Quick, quality work 100% of the time. Everyone on staff is excellent at what they do! Read More about Great Maintenance Staff!By: Ryan Rabinowitz Verified Resident
Chris the Maintenance Supervisor
We needed our drain unclogged asap and we couldn't do it ourselves. I called and asked him to be here as fast as possible. ... Chris came super quick and snaked our drain and I could not be more grateful. Thank you Chris! Read More about Chris the Maintenance SupervisorBy: Mariam Gesler Verified Resident
Helpful staff
The staff are always incredibly helpful, patient, and understanding. They help however they can, specifically Josh, and John. ... Read More about Helpful staffBy: Jeffrey Territo Verified Resident
Current Resident Review
I have lived at Capitol Villa since August of 2015 and I am very satisfied with all aspects of the community. The staff have ... always been very willing to help me with any problems I may have. As well, the new bike rack has saved much hassle! Read More about Current Resident ReviewBy: Jackson Zuhl Verified Resident
Capitol Villa Review
I have very much enjoyed living in Capitol Villa. It was a nice and easy transition from the dorms. The staff has been very ... helpful, and the people who do the maintenance are extremely efficient. Overall, my stay here has been great! Read More about Capitol Villa ReviewBy: Nicole Nordberg Verified Resident
